Plex Reviews
Plex Customer Reviews (3)
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Plex Customer’s Q&A
Plex Features and Benefits
Key Features and Benefits of Plex.tv:
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Media Organization and Streaming:
- Centralized Library: Organize and stream personal media collections of movies, TV shows, music, and photos across multiple devices.
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Automatic Metadata Fetching:
- Automatically gather information like cast details, plot summaries, release dates, ratings, and cover art for media files.
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Transcoding Capabilities:
- Transcode media files to ensure seamless playback on different devices, converting high-quality files into lower resolutions or formats as needed.
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Cross-Platform Compatibility:
- Dedicated apps available for various operating systems and devices, including iOS, Android, Windows, and Linux.
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Remote Access and Offline Syncing:
- Stream media collections remotely and download files for offline viewing with premium features.
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Live TV and DVR Recording:
- Watch and record live broadcast TV, including local news and sports, using a compatible tuner and digital antenna.
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Custom Sharing Restrictions:
- Set customized restriction settings when sharing media with family and friends, based on content ratings or custom labels.
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Premium Music Features:
- Enjoy enhanced music metadata, automatic lyrics, loudness leveling, sweet fades, and more.
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Early Access to New Features:
- Get early access to new features and apps, including Chromecast support and Plex Home Theater.
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Parental Controls:
- Restrict access to certain content based on ratings or specific libraries, ensuring age-appropriate content for families.
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Plexamp and Plex Labs:
- Access exclusive music player features like Sonic Sage, Guest DJ, Mix Builders, and more, as well as innovative projects from Plex Labs.
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Skip Intro and Credits:
- Automatically skip intros and credits in TV shows and movies, or choose to skip them manually.
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Hardware-Accelerated Streaming:
- Use hardware acceleration for faster and more power-efficient content conversion during streaming.
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Free Ad-Supported Streaming:
- Access thousands of free ad-supported titles, including on-demand movies and TV shows, as well as live TV channels.
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Community and Discovery:
- Search for and add friends, share, comment, and discover new content based on ratings and activity from people you know.
Plex Pricing
Plex offers several pricing options:
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Free Plan: The basic functionality of Plex is completely free, including playback of media from your server, Movies & Shows, and Live TV (from Plex). However, mobile apps require unlocking through an in-app purchase or a Plex Pass subscription.
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Plex Pass Subscription:
- Monthly: $5 per month.
- Yearly: $40 per year.
- Lifetime: $120 for a lifetime subscription.
A Plex Pass subscription unlocks additional features such as live TV and DVR, premium music metadata, enhanced photo libraries, parental controls, and exclusive discounts.
Payment Method
Plex.tv offers a subscription service known as Plex Pass. Users with an active Plex Pass subscription can manage their subscription through the Plex website. This includes actions such as upgrading to a new plan, cancelling future renewal, viewing transaction receipts/invoices, or updating billing information.
From the account Subscriptions page, users can visit the Plex Pass Billing page and view the current payment information used for the active subscription. From here, users can also choose to edit/update the billing information. That would let users update an existing credit card, switch to a different card, or choose to use PayPal.
For rentals billed through Plex, users will need to have a valid payment method linked to the Plex account. That can be done through the Account Payments page.
It is also possible to purchase a Plex Pass subscription directly through the Plex for Android app itself, if downloaded from Google Play. This subscription is billed through Google Play and can be managed from the Google Play account. A subscription purchased in the app provides all the same features and benefits, but there are some slight differences in how it is managed when compared to a subscription through the Plex website.
Since the Plex Pass subscriptions offered from within the app are billed through Google Play, users will typically manage the subscription through Google Payments. This includes updating the payment information, viewing, changing, or cancelling the monthly/yearly Google Play Plex Pass subscription renewals.
Plex FAQs
Plex Alternatives
Here are some of the top alternatives to plex.tv:
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Jellyfin: An open-source and completely free alternative to Plex. It offers features like automatic subtitle support, transcoding, library management, and remote play syncing.
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Emby: Similar to Jellyfin, Emby offers unique features like smart home integration, HDR tone mapping, and lyrics display for music. However, some features are locked behind a license fee.
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Kodi (formerly XBMC): A media player that can pull in media from local and remote servers. It supports most media including movies, TV shows, and music with metadata scrapers to label everything nicely.
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Universal Media Server: A DLNA-compliant UPnP Media Server that supports all major operating systems, with versions for Windows, Linux and Mac OS X.
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Stremio: A one-stop hub for video content aggregation. It allows you to discover, organize and watch video from all kinds of sources.
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Infuse: An elegant video player for iPhone, iPad, and Apple TV.
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Osmc: A free and open-source media center built for the people, by the people.
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Molotov.tv: A platform that distributes free and pay TV channels and packages through the new OTT (over the top) distribution mode.
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Channels - Live TV and DVR: A reliable and easy to use live TV streaming tool.
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Serviio: A free media server that allows you to stream your videos, music, photos, and more across multiple devices.
These alternatives offer a range of features and can be a great fit depending on your specific needs and preferences.
How To Open A Plex Account?
To open an account on plex.tv, follow these steps:
- Visit the Plex website.
- Click on the "Sign Up" button.
- Fill in the necessary details, including your email address and password.
- Click on "Sign Up" to proceed.
After creating the account, it can be used to sign in to the plex.tv website, the support forums, and Plex apps. The Plex website allows managing the Plex account. The top menubar on the plex.tv website can be used to sign in, sign up for a new account, or access account information if already signed in.
There are also options to sign in or sign up using Google, Facebook, or Apple accounts. When an account is created, a default username is created by taking half of the first part of the email address and appending numbers until it’s unique. If desired, a username can be created on the account page.
If the password is forgotten, there is a "Forgot?" link on the email sign-in form. Enter the email address and submit the form. If the address matches an existing, active Plex account, an email will be sent that contains instructions on resetting the account password.
Once signed in to the Plex account, the account information can be managed at any time from Plex Web App. Click the top right user menu and then choose Account. Here, various aspects of the Plex account can be edited and managed. This includes changing the username, email address, or password, updating account preferences for automatically selecting audio and subtitle streams, linking to a Google, Facebook, or Apple account, and choosing whether or not to be subscribed to the newsletter and marketing emails and friend’s activity digest emails.
Plex Return Policy?
Plex.tv offers a subscription service known as Plex Pass. Users with an active Plex Pass subscription can manage their subscription through the Plex website. This includes actions such as upgrading to a new plan, cancelling future renewal, viewing transaction receipts/invoices, or updating billing information.
When upgrading a Plex Pass subscription, a prorated credit is applied based on the time remaining in the current subscription period. However, subscriptions managed through an app store cannot be upgraded in the same manner and the upgrade options can vary depending on the app store.
If a user decides to cancel the renewal for a subscription, they will retain access to Plex Pass features and benefits for the remainder of the current subscription period. At the end of the period, the subscription will then expire and there will be no renewal. It's important to note that cancelling a subscription only cancels future renewal, it does not provide any refund for an existing subscription transaction.
For individuals in the EU or UK, orders may be canceled within 14 days from the date of purchase by contacting the Plex Billing team. No refunds or credits shall be issued for partial months, upgrade/downgrades, nonuse, or termination of account due to Subscription and Rental Terms violations.
Subscriptions will renew automatically for recurring periods on or about the date the then-current recurring Subscription period expires, unless otherwise noted at the time of order. A Subscription is billed in advance for the identified Subscription period. In addition to any fee(s) for a Subscription, users are responsible for any charges that may be imposed by credit card providers or other third parties in connection with the use of or payment for the Subscription.
If the price of the Subscription changes, Plex will provide at least thirty (30) days’ prior notice. By providing a Payment Method, users authorize Plex to debit the Payment Method on a recurring basis for the applicable cost of the Subscription. Following expiration of any free trial period, a Subscription is billed in advance for the upcoming Subscription period.